San Diego Resident Guides
How to report common problems to the City of San Diego, who handles what, and what happens after you report.
How to Report a Problem to the City of San Diego
Potholes, graffiti, illegal dumping, broken street lights: how to report non-emergency problems to the City of San Diego with Get It Done, who to call for what, how long repairs take, and how to file a damage claim.
Read the guidePotholes in San Diego: Report, Repair Times and Damage Claims
A San Diego pothole guide: whose road it is (City, County or Caltrans), how to report it so crews can find it, the City's 10-day repair estimate, when a street gets repaved instead, and how to file a claim if a pothole damaged your car.
Read the guideIllegal Dumping in San Diego: Report It, Dispose Legally
A San Diego guide to illegal dumping: how to report a dumped couch, mattress or trash pile with Get It Done, who handles it outside City limits, how long cleanup takes, the fines, and where to take bulky items and hazardous waste legally.
Read the guideGraffiti in San Diego: Report It and Get It Removed
A San Diego graffiti guide: how to report graffiti with Get It Done or the Graffiti Hotline, why public graffiti goes in days but private property can take much longer, what property owners must do, and who handles it outside City limits.
Read the guideStreet Light Out in San Diego: How to Report It
A San Diego street light guide: how to report a light that is out with Get It Done, why the City estimates 500 days for repairs, what to do about a knocked-down pole or downed wires, and when to call the County, SDG&E or Caltrans instead.
Read the guideSidewalk Repair in San Diego: Who Is Responsible
A San Diego sidewalk guide: how to report a raised or broken sidewalk with Get It Done, why the City ramps it with asphalt first, when the adjacent property owner has to make the permanent repair, and when the City pays.
Read the guideAbandoned Vehicles in San Diego: The 72-Hour Rule
A San Diego guide to abandoned and 72-hour parked vehicles: what the Municipal Code says, why moving less than 1/10 mile does not reset the clock, how to report with Get It Done, what happens next, and the rules for RVs and oversized vehicles.
Read the guideBroken Traffic Signals and Signs in San Diego
A San Diego guide to broken traffic signals and damaged or missing signs: what the law says at a dark signal, how to report it to the City, how fast repairs happen, and when to contact Caltrans or the County instead.
Read the guideStreet Tree Problems in San Diego: How to Report Them
A San Diego street tree guide: how to report a fallen limb, dead tree or tree that needs trimming with Get It Done, how long tree work takes, who pays when roots lift the sidewalk, how to get a no-fee planting permit, and when to call SDG&E or the County instead.
Read the guideStorm Drains and Street Flooding in San Diego: How to Report
A San Diego guide to storm drain and flooding problems: how to report a clogged drain, a flooded street or pollution going down the drain, when it is a sewer spill instead, how long the City takes, where to get free sandbags, and when the County, Caltrans or a property owner is responsible.
Read the guideDead, Stray and Injured Animals in San Diego: Who to Call
A San Diego guide to animal problems: how to get a dead animal removed from a street or freeway, what to do with a stray dog or an injured wild animal, who handles dangerous dogs, barking and coyotes, and when the City, San Diego Humane Society, the County, Caltrans or the state is responsible.
Read the guideMissed Trash or Recycling Pickup in San Diego: What to Do
A San Diego guide to curbside collection: how to report a missed trash, recycling or green organic waste pickup, when bins must be out, how to repair or replace a damaged or missing City bin, who gets City service and who needs a private franchise hauler, and how holidays shift the schedule.
Read the guideWater Leaks, Main Breaks and No Water in San Diego: Who to Call
A San Diego guide to water problems: who to call about a water main break, a leak in the street or at your meter, no water or low pressure, who is responsible on each side of the meter, how to report water waste, and how to request a leak adjustment on a high water bill.
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