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    Resident Guide

    Fallen Trees and Branches in San Diego

    A tree across the street after a windstorm, a limb on the power lines, a neighbor's tree through your fence: when to call 911, SDG&E or the City, whose tree it is, what the City clears and what it leaves to owners, how to get rid of storm debris, and how damage claims work.

    On this page

    1. First: wires, blocked roads and injuries
    2. What happened and who handles it
    3. City street tree or private tree?
    4. A City street tree or branch is down
    5. A private tree has fallen into the street or sidewalk
    6. A neighbor's tree fell on your property
    7. What the City clears, and getting rid of debris
    8. Damage: claims against the City, SDG&E and insurance
    9. What to photograph and write down
    10. Who to call: quick reference
    11. Frequently asked questions

    A tree on a power line, a road blocked, or someone hurt? Call 911. For wires, also call SDG&E at 1-800-411-7343. This guide covers the City of San Diego and summarizes what City pages, the Municipal Code, SDG&E, the County of San Diego and the California Department of Insurance say, as of November 4, 2026. Everyday street tree care, downed wires and claims have their own guides, linked below. It is general information, not legal advice.

    First: wires, blocked roads and injuries

    • Wires. SDG&E's power outage safety page says: if power lines are down, don't touch them; report any downed lines to 911 and call SDG&E immediately at 1-800-411-7343. Its storm safety page repeats the advice to stay away from downed lines after a storm. If a wire falls on your car, SDG&E's downed power line page explains when to stay inside the vehicle.
    • A road blocked or someone hurt. Call 911, whoever owns the tree. The Get It Done Tree Maintenance form itself says: "For emergencies, call 911."
    • Urgent, but not life-threatening. The City's Get It Done page lists 619-527-7500 for urgent street-related issues; it is the Street Division's number.
    • Do not cut near wires. SDG&E's tree safety FAQ says pruning around its power lines must be done by a line-clearance-qualified arborist, and that the California Penal Code makes it illegal for unauthorized people to work within six feet of high-voltage conductors.

    Our downed wires and utility poles guide covers how to tell power lines from phone and cable lines, and our power outages guide covers outages that follow a storm.

    What happened and who handles it

    A quick summary. Details and sources follow below.

    A tree or limb is touching, leaning on or has brought down a wire

    Responsible: Treat every wire as live. SDG&E says to report downed lines to 911.

    What to do: 911, then SDG&E at 1-800-411-7343. Stay away from the tree too.

    A tree or large limb is blocking a road, or someone is hurt or trapped

    Responsible: An emergency, whoever owns the tree.

    What to do: 911.

    A City street tree or branch is down in the street, sidewalk or parkway, with no wires involved

    Responsible: City Transportation Department, Urban Forestry.

    What to do: Get It Done, Tree Maintenance. For an urgent street hazard, 619-527-7500.

    A private tree has fallen into the street or across the sidewalk

    Responsible: The property owner. The City can require the owner to clear the right-of-way.

    What to do: 911 or 619-527-7500 if it blocks traffic now; otherwise Get It Done, Vegetation Encroachment.

    A neighbor's tree fell on your house, fence or car

    Responsible: Generally a private matter between the owners and their insurers.

    What to do: Your insurance company. The City's tree services cover City trees and the public right-of-way.

    Branches and leaves down in your own yard

    Responsible: You. The City does not collect debris from private property.

    What to do: Your green organics bin, or take it to the Miramar Greenery.

    City street tree or private tree?

    The answer decides who clears the tree and who may be responsible for damage, so it is worth working out early.

    • City street trees grow in the public right-of-way. The Municipal Code's street planting rules (section 62.0601) define "street" to include any public street, alley or parkway, and the City's Get It Done FAQ describes the parkway as the strip between the sidewalk and the curb. The City's street tree maintenance page says its Urban Forestry team investigates reported issues with street and park trees.
    • Private trees are the owner's. The City's Get It Done FAQ says property owners are responsible for maintaining private trees and vegetation so that they do not encroach on the street and sidewalk, and Municipal Code section 62.0611 requires owners of every lot with trees to trim their branches to City standards.
    • Not sure? Property lines do not always follow the sidewalk. If you cannot tell, report it on the Tree Maintenance form and describe what you see; the City says its Urban Forestry team investigates reported street tree issues. Outside city limits, the County of San Diego's tree trimming page asks residents to call 858-694-3850 to find out whether a tree is their responsibility.

    Our street trees guide covers routine trimming, removal requests, roots lifting the sidewalk and permits.

    A City street tree or branch is down

    The City's street tree maintenance page lists "Hazards to the Right-of-Way" among the issues to report, and gives fallen branches and a fallen tree as its examples. Report it on the Get It Done Tree Maintenance form or the Get It Done San Diego app. The City's guide to Get It Done reports says the form is for "an issue with a tree maintained by the City," with these examples:

    • Branch/Tree Down
    • Visibility of Traffic Signals/Signs
    • Blocking Street/Sidewalk
    • Dead/Unstable
    • How fast. The City's timeframe list (last updated May 7, 2026) says: "Emergency tree work is immediately dispatched for service. Other reports of tree maintenance are addressed as soon as possible, depending on the severity of the issue." As of November 4, 2026, the Tree Maintenance form shows an estimated resolution time of 150 days for non-emergency work and warns that budget limits may mean extended waits. If a fallen tree or limb is a hazard right now, call 619-527-7500 or 911 instead of waiting on the form.
    • A tree that survived the storm but now leans or has a split limb. Use the same form and choose the closest type, such as Dead/Unstable. The City says only dead trees or trees City staff deem an immediate safety issue are removed from the right-of-way as soon as possible.
    • Do not cut it up yourself. Municipal Code section 62.0604 says no one may remove, cut, trim or otherwise injure a tree growing in a City street without a permit. Leave a downed City tree for City crews.

    A private tree has fallen into the street or sidewalk

    A tree from a yard can land across the sidewalk or into the street. If it is blocking traffic or is a danger, call 911, or 619-527-7500 for an urgent street problem. Clearing the public right-of-way is still the owner's job:

    • The owner's responsibility. The Get It Done Vegetation Encroachment form says property owners are responsible for vegetation removal on their property, and lists "Trees obstructing pedestrian and vehicular right of ways" among its examples. Municipal Code section 54.0110 makes it unlawful to "place, allow to remain" or maintain any vegetation or object on a public street, alley or sidewalk except as the Code allows.
    • Reporting it when the owner does not clear it. Use the Vegetation Encroachment form. As of November 4, 2026, it shows an estimated resolution time of 629 days and says compliance "can take several weeks depending on the nature of the required inspection, notice, & citation periods" run by the Transportation Department's Right of Way Code Compliance team.
    • What we could not find. As of November 4, 2026, we did not find a City page that says who removes a private tree blocking a street in an emergency, or whether the owner is billed for it. Report the hazard first; questions about cost are for the City and the owner's insurer.

    Branches from a private tree hanging low over the sidewalk, rather than fallen, are covered in our overgrown hedges and branches guide.

    A neighbor's tree fell on your property

    When a tree from one private lot falls onto another, it is generally a matter between the owners and their insurers. The City's tree program covers City-maintained trees, and we did not find a City service for private trees that fall onto private property.

    • Safety first. If the tree brought down a wire or the service line to the house, call 911 and SDG&E at 1-800-411-7343 before anyone goes near it.
    • Call your insurer. The California Department of Insurance's storm damage tips say: "Damage caused from fallen trees are generally covered under all standard homeowner policies. There may be exceptions." Its residential property claims guide says trees and shrubs themselves are insured only on a limited basis, often with a sub-limit of $500 (sometimes $250) per tree, and that some coverage may apply to debris removal after a covered loss.
    • Talk to the neighbor. Exchange insurance details, as you would after a car accident. The County of San Diego's tree trimming page puts the general rule this way: "If a tree is located on your property, you are responsible for damage or conditions caused by it." Whether a particular owner is liable depends on the facts; ask your insurer or a lawyer.
    • Questions about coverage. The Department of Insurance's consumer hotline is 800-927-4357.

    What the City clears, and getting rid of debris

    What the City handles

    City-maintained street and park trees, including fallen branches and trees in the right-of-way (Get It Done Tree Maintenance). Urgent street hazards through 619-527-7500.

    What the City does not handle

    Private trees and debris on private property. Leaves and seedpods dropping from City trees: its trees FAQ says the City does not send maintenance crews out for this, except for a Date Palm possibly infected by the South American Palm Weevil.

    For storm debris from your own yard, the City's Environmental Services Department says:

    • Green bin. Its storm readiness page says leaves, branches and greenery are accepted in the green organics bin, and that sandbags, drywall, carpet, treated lumber and flood-damaged furniture are not; a single contaminated load can be rejected at the Miramar Greenery. It also says not to overload a bin in wet weather, because anything that keeps the lid from closing is likely to end up in the street.
    • No trunks in any bin. The City's collection rules list "tree trunks" under building and construction debris that can never go in the trash, recycling or organics bin.
    • Miramar Greenery. The City's Greenery page says residents and businesses can bring green waste there; fees apply. During rain, the City may close the landfill and Greenery to vehicles with trailers for safety. Call 858-694-7000 with questions.
    • Keep it out of the gutter. Do not pile branches in the street, the gutter or over a storm drain; section 54.0110 bars leaving vegetation on the public right-of-way, and the City's Storm Preparedness page asks residents to keep debris from blocking the stormwater system. See our storm drains and flooding guide.
    • A bin lost in the wind. The storm readiness page says to report a missing or damaged bin through Get It Done or at 858-694-7000, and that there is no charge to replace a City bin lost to severe weather.

    Damage: claims against the City, SDG&E and insurance

    • A City tree damaged your car or home. Claims go to the Risk Management Department's Public Liability and Loss Recovery Division. Its Public Liability page says claims must be in writing and filed through the Public Liability Claims Portal or on the RM-9 claim form, mailed or delivered in person (the address is on the form); since December 11, 2023 it no longer accepts first-notice claims by email. Property damage claims require an estimate and photographs. Main line 619-236-7300.
    • Deadlines. The RM-9 form says claims for injury to a person or damage to personal property, such as a car, must be filed within six months (Government Code section 911.2), and all other claims within one year. The City's claims FAQ says there is no cost to file. The RM-9 instructions ask for two repair estimates and say to allow 45 days for processing. Filing does not mean the City accepts liability.
    • Losses from an outage. SDG&E's claims page lets customers file a claim for loss or damage from a service interruption, by form or by calling 1-800-411-7343, but says SDG&E is not liable for failures caused by circumstances beyond its reasonable control, "such as weather conditions, damage by third parties, or other intervening damage to our facilities."
    • Your own insurance. The Department of Insurance's winter weather alert says vehicles damaged by fallen trees are generally covered under the "Comprehensive" or "Other than Collision" part of an auto policy, if you bought it, and that homeowners policies may cover damage from fallen trees. Check your deductible before deciding how to proceed.

    Our guide to filing a damage claim against the City walks through the portal, the form and what happens after you file. The City's Storm Preparedness page also tells residents to contact their property insurance carrier to report storm damage.

    What to photograph and write down

    • Photos before anything is moved. The whole tree, where it came from (the parkway or a yard), the break or the root ball, and every piece of damage. The Tree Maintenance form asks for photos showing the surrounding area so crews can find the tree.
    • Where. The nearest cross streets (for example "near Elm Street and 30th Street") and which side of the street, and the pin in Get It Done placed on the tree itself.
    • When and what you did. The date and time it fell, the weather, your report numbers, who you called, and receipts for cleanup and temporary repairs. The Department of Insurance suggests keeping a "claim diary" of every conversation with your insurer.

    Who to call: quick reference

    Any tree on a power line, or any wire on the ground

    Responsible: Emergency services, then SDG&E

    Contact: 911, then SDG&E at 1-800-411-7343. See our downed wires and utility poles guide.

    A tree blocking a road, or anyone hurt

    Responsible: Emergency services

    Contact: 911.

    Urgent street hazard in the City of San Diego that is not life-threatening

    Responsible: City Street Division (Public Works Dispatch)

    Contact: 619-527-7500, the number the City lists for urgent street-related issues.

    A City-maintained street tree down, blocking the street or sidewalk, or dead or unstable

    Responsible: City Transportation Department, Urban Forestry

    Contact: Get It Done Tree Maintenance form or the Get It Done app.

    A private tree or branches left blocking the sidewalk or street

    Responsible: The property owner; City Right of Way Code Compliance

    Contact: Get It Done Vegetation Encroachment form.

    Tree or branches growing into power lines, not yet down

    Responsible: SDG&E

    Contact: 1-800-411-7343 to request an inspection.

    A missing or damaged City trash bin after a storm, or questions about green waste

    Responsible: City Environmental Services Department

    Contact: Get It Done or 858-694-7000.

    A claim against the City for damage from a City tree

    Responsible: City Risk Management, Public Liability Division

    Contact: The Public Liability Claims Portal or the RM-9 form. Main line 619-236-7300; Public Liability Division 619-236-6670.

    Questions about your own insurance coverage

    Responsible: California Department of Insurance

    Contact: Consumer hotline 800-927-4357.

    A tree in the unincorporated County (outside city limits)

    Responsible: County of San Diego Department of Public Works

    Contact: 858-694-3850 or toll-free 877-684-8000, Monday to Friday, 8 a.m. to 5 p.m.; after hours, 858-565-5262.

    Unincorporated County roads: see the County's road service request page. Other cities, such as Chula Vista or El Cajon, have their own service request systems.

    Let your neighbors know

    Report it to the City or SDG&E first. If a downed tree or a hanging limb stays on your street long after a storm, sharing it on SaveSanDiego lets neighbors see it, add photos and follow it. SaveSanDiego is an independent community platform, not a City service.

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    Frequently asked questions

    Who do I call about a tree down across a street in San Diego?

    If it is blocking traffic, has hit a power line or someone is hurt, call 911. For an urgent street hazard in the City of San Diego that is not life-threatening, the City lists 619-527-7500 for urgent street-related issues. If it is a City-maintained street tree and the situation is not urgent, report it on the Get It Done Tree Maintenance form, which lists Branch/Tree Down and Blocking Street/Sidewalk among its examples. The City says emergency tree work is immediately dispatched for service.

    A tree fell on power lines. What should I do?

    Stay away from the wires and the tree, and keep others away. SDG&E says that if power lines are down, do not touch them, report them to 911 and call SDG&E immediately at 1-800-411-7343. The City's Storm Preparedness page gives the same SDG&E number for downed electrical lines. Do not try to move the tree or cut branches near the lines; SDG&E says only line-clearance-qualified workers may prune around its lines, and that state law bars unauthorized people from working within six feet of high-voltage conductors.

    Will the City remove a tree that fell in my yard?

    Not if it is a private tree. The City's Urban Forestry team handles City-maintained street and park trees, and the City says property owners are responsible for maintaining private trees and vegetation. Debris from a private tree on private property is the owner's to clear. The City's Environmental Services Department says leaves, branches and greenery go in the green organics bin, and that tree trunks must never go in any City bin. Larger loads can be taken to the Miramar Greenery, where fees apply.

    My neighbor's tree fell on my house or fence. Who pays?

    Generally this is between you, the tree's owner and your insurers; the City's tree services cover City-maintained trees and the public right-of-way. Start with your own insurance company. The California Department of Insurance says damage from fallen trees is generally covered under standard homeowners policies, with exceptions, and that you should make temporary repairs to prevent further damage, take pictures, keep records of cleanup and repair costs, and not make permanent repairs until the adjuster sees the damage. Whether the neighbor is responsible depends on the facts; this is general information, not legal advice.

    A City street tree fell on my car. Can I file a claim against the City?

    You can file a claim with the City's Risk Management Department through its Public Liability Claims Portal or on the RM-9 claim form. The City says there is no cost to file and that property damage claims require an estimate and photographs. The RM-9 form says claims for injury or damage to personal property, such as a car, must be filed within six months, and all other claims within one year. Filing a claim does not mean the City accepts liability. Your auto policy's comprehensive coverage may also apply.

    How do I get rid of branches after a storm?

    If you have City trash service, put leaves, branches and greenery in your green organics bin; the City says sandbags, drywall, carpet, treated lumber and flood-damaged furniture do not belong in it. It also asks you not to overload a bin in wet weather so the lid closes. Tree trunks cannot go in any City bin. You can haul green waste to the Miramar Greenery, where fees apply; during rain the City may close it to vehicles with trailers. Do not pile debris in the street: Municipal Code section 54.0110 makes it unlawful to place or allow vegetation or objects to remain on a public street or sidewalk.

    How do I know if a fallen tree is a City street tree?

    City street trees grow in the public right-of-way, which the Municipal Code's street planting rules define to include the parkway, the strip between the sidewalk and the curb. A tree on the property side of the sidewalk is usually private, but property lines vary. If you are not sure, report it on the Get It Done Tree Maintenance form and describe what you see; the City says its Urban Forestry team investigates reported street tree issues. Outside city limits, the County of San Diego asks residents to call 858-694-3850 to find out whether a tree is their responsibility.

    Sources

    • City of San Diego: street tree maintenance
    • City of San Diego: trees frequently asked questions
    • City of San Diego: Get It Done
    • Get It Done: Tree Maintenance form (estimate as of November 4, 2026)
    • Get It Done: Vegetation Encroachment form (estimate as of November 4, 2026)
    • Get It Done: Guide to Get It Done Reports and Services
    • Get It Done FAQ: who is responsible for private vegetation encroaching on the street or sidewalk?
    • Get It Done FAQ: how long do problems take to be resolved? (last updated May 7, 2026)
    • City of San Diego Street Division
    • City of San Diego: Storm Preparedness
    • City of San Diego Environmental Services: Storm Readiness for Your Waste Bins
    • City of San Diego Environmental Services: General Refuse Collection Information and Rules
    • City of San Diego Environmental Services: Miramar Greenery
    • City of San Diego Risk Management: Public Liability
    • City of San Diego Risk Management: General/Claim Frequently Asked Questions
    • City of San Diego: Claim Against the City of San Diego (RM-9) form (PDF)
    • San Diego Municipal Code, Chapter 6, Article 2, Division 6: Street Planting (sections 62.0601, 62.0604, 62.0611) (PDF)
    • San Diego Municipal Code, Chapter 5, Article 4, Division 1 (section 54.0110) (PDF)
    • SDG&E: power outage safety
    • SDG&E: downed power line safety
    • SDG&E: keeping safe in stormy weather
    • SDG&E: tree safety and vegetation management
    • SDG&E: tree safety FAQ
    • SDG&E: making a claim
    • County of San Diego Public Works: tree trimming
    • County of San Diego Public Works: road service request
    • California Department of Insurance: Top Ten Tips for People Affected by Storms (PDF)
    • California Department of Insurance: Consumer Alert for Winter Weather (February 2, 2024)
    • California Department of Insurance: Residential Property Claims Guide

    Last checked November 4, 2026. Phone numbers, forms and timeframes can change; the agencies' own pages are the final word. If a tree is on a power line, blocking a road or someone is hurt, call 911. This guide is general information, not legal advice.

    Related guides: Street Tree Problems in San Diego: How to Report Them, Downed Wires and Leaning Utility Poles in San Diego, Palm Trees and Palm Fronds in San Diego.

    See all San Diego reporting guides

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